Shipping policy

Effective Date: 01 Feb 26

At Bebroot.com, we are committed to delivering your order safely and efficiently. Please review our shipping policy below for complete details regarding order processing, delivery timelines, and related information.

1. Order Processing

  • All orders are processed within 1–3 business days after successful payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Customized or made-to-order products may require additional processing time, which will be communicated at the time of purchase.

2. Shipping Locations

We currently ship across India.
International shipping may be available upon request. For international inquiries, please contact us at:

Email: support@bebroot.com

3. Estimated Delivery Timelines (India)

  • Metro Cities: 3–5 business days

  • Non-Metro Areas: 5–8 business days

  • Remote Locations: 6–10 business days

Delivery timelines are estimates and may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before payment.

  • Free shipping offers, if any, will be clearly mentioned on the website.

  • Additional charges may apply for express delivery (if available).

5. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email/SMS

  • A tracking number

  • Courier partner details

You can track your shipment using the provided tracking information.

6. Delivery Attempts

  • Our courier partner will attempt delivery at the provided shipping address.

  • If the delivery fails due to incorrect address, unavailability, or refusal to accept the order, additional re-shipping charges may apply.

  • Please ensure your shipping details are accurate at the time of placing the order.

7. Packaging & Safety

All products are securely packaged to prevent damage during transit.
Each product is dispatched with appropriate protective packaging and certification (where applicable).

8. Delays & Force Majeure

Bebroot.com shall not be held responsible for delays caused by:

  • Natural disasters

  • Government restrictions

  • Transportation disruptions

  • Courier partner delays

  • Incorrect shipping details provided by the customer

We will, however, make reasonable efforts to keep you informed of any significant delays.

9. Damaged or Lost Shipments

If you receive a damaged package:

  • Do not accept the parcel if visibly tampered.

  • Contact us within 24 hours of delivery with photos and order details.

In case of lost shipments, we will coordinate with the courier partner to resolve the issue promptly.

10. Contact Information

For any shipping-related queries, please contact:

📧 Email: Info@bebroot.com
📞 Phone: +91-8233560306